Investing on a fleet management software product can be very expensive, especially if you want to buy the latest version for your business. If your target is to get the best deal with a potential software retailer, here are the best practices to follow as a paying customer.

1.      Don’t accept the very first offer

Don’t quickly accept the very first offer even if you are in a hurry to have that latest fleet management software version installed into your operating system. Keep in mind, where money is greatly involved, you need to do extensive research and compare one retailer to another until you find the best bargain.

2.      Practice strong negotiation skills

I’m sure if you have been in the business for a long time, you have already developed strong negotiation skills when dealing with all types of suppliers and retailers. If you want to save more bucks on your purchase of the latest fleet management software product, I suggest you put into practice whatever you learned when dealing with a software retailer. If you feel there’s no chance the retailer will give in to your negotiation, move to the next prospective software vendor, give it another go with your negotiation skills and see how your expertise could change the final price of the software product.

3.      Prepare another course of action

In all business dealings, expect a negative feedback like an unwilling software retailer not happy to accept your final offer. If you are left with no choice, don’t hesitate to withdraw your offer and prepare a plan B or another course of action that will bring a positive outcome. Never feel disappointed because you didn’t win the negotiation process. There’s always another chance where the favor will be on your side like getting a good deal on a software product you want to buy.

4.      Bring a list of questions

When scouting for the best price for your software upgrade, don’t forget to bring a list of questions you wish to ask the software retailer during the initial meeting. Below are some of the frequently asked questions when buying the latest software version:

–          Is the price offered also covers the installation?

–          Who will supervise the installation?

–          Do they offer assistance when issues of bugs or failure of installation occur?

–          Do they have exclusive discount for repeat customers in the event you will purchase another software product?

5.      Inquire about refund or replacement

In any purchase, receiving an inferior product may arise. Before opening your wallet and paying the asking price of a software retailer, inquire about their terms regarding refund or replacement filed due to a faulty software product. If they honor complaints due to defective products and give a refund or replacement, this is a good sign that your money is protected.