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NEW QUESTION 38
Universal Containers (UC) receives partner data in Excel format. The Excel data is all text, but needs to be imported into existing Salesforce Date, Number, and Text fields.
Which three best practices should a consultant recommend?
Choose 3 answers

A. Import the records and create a workflow rule to change the data type.B. Import the records and use Duplicate Management.C. Standardize all rows to match Salesforce data types.D. Deduplicate the data before importing into Salesforce,E. Install the Data Quality Analysis Dashboards from the AppExchange.

Answer: B,C,D

 

NEW QUESTION 39
A company would like to implement a solution that would hold service reps accountable to customer Service
Level Agreements.
Which two steps should be completed to meet this request? Choose 2 answers

A. Enable Work Orders.B. Configure Service Contracts.C. Set up Milestones.D. Create an Entitlement Process.

Answer: C,D

 

NEW QUESTION 40
Universal Containers is implementing a Knowledge Base and wants to empower certain managers to create, edit, and manage articles. All articles should be reviewed by these managers before being published, while some articles need an additional layer of legal review as well. Which three actions should a Consultant recommend to meet these requirements? Choose 3 answers

A. Create at least two different data categories.B. Create at least two different article types.C. Grant managers the Manage Data Categories permission.D. Create at least two different approval processes.E. Grant managers the Manage Salesforce Knowledge permission.

Answer: B,D,E

 

NEW QUESTION 41
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